Customer: NHS Hospital
NHS Hospital is a teaching hospital. They had a multi-vendor IP PBX and Analog telephony estate comprising of Cisco, Alcatel and a BT proprietary solution. NHS Hospital were looking to implement Lync 2013 with enterprise voice to discover its potential in transforming their admin business unit’s communications.
I delivered the proof of concept and pilot stages which included the following
Skills
- Design including HLD and LLD
- Arranging of Pre-requisites to be completed by various IT silos such as networks, security, infrastructure, IP telephony etc.
- Working with managed service provider of Cisco estate to arrange and design direct integration between Lync Mediation and Cisco CUCM
- Deployment of Lync 2013
- Dial Plan design and implementation
- Voice Policy and Voice Route Design and implementation to account for each of NUH’s dialing preferences
- PSTN Conferencing
- Web Conferencing
- External Access
- Federation
- Lync 2013 Mobility
- Lync LPE (Polycom CX) deployment and provisioning
- Exchange 2007 Unified Messaging
- Extension Dialling between Cisco and Lync
- Proof of Concept testing strategy
- Proof of Concept validation
- Pilot migrations
- Pilot optimisations
- Handover Documentation
