Legacy Hosted PBX to Office365 Cloud PBX Migration

Customer: Scientific Components Manufacturer

SCM used a hosted PBX service for their Boston, U.S.A office. They wanted to move from this service to a Microsoft Skype for Business hosted solution. Skype for Business Online Cloud PBX in Office 365 was chosen. I was responsible for co-ordination and execution of number porting to Office 365, synchronisation of user accounts to Azure AD, Movement of user accounts from Skype for Business on-premises to Office 365 and the creation of the required call queues and auto attendants for front office and toll free services. Also handled the migration and testing of users and helped bring the site online.

Skills
  • Skype for Business Online
  • Cloud PBX
  • Number Porting
  • Office 365
  • Azure AD
  • Call Queues
  • Auto Attendant
  • Azure Voicemail
  • PSTN Conferencing